 # 5 Hidden Costs of a Travel Agent That an AI Agent Finds in a Minute A travel agent's work is not just about selecting hotels and selling tours. Most of the time is spent on paperwork, data reconciliation, and financial control. Here are 5 costs that quietly 'eat away' at profits, and an AI agent finds them in 60 seconds. 1. Commission you didn't receive The hotel set a net price, and you sold it with a 10% markup. But at the end of the month, it turned out the tour operator took their commission on top. The AI agent checks every booking against the supplier's price and highlights discrepancies. 2. Double payments for one booking The client paid by card, you confirmed. After 3 days, the system froze—you sent the payment again. The AI agent finds duplicate payments by dates and amounts in seconds. 3. Fines for cancellations with expired status The client canceled the tour, you canceled it—but forgot to remove it from the CRM. A month later, the system charges a fine as for a no-show. The AI agent tracks booking statuses and automatically closes canceled ones. 4. Exchange rate differences on refunds You refunded the client at the exchange rate on the day of refund, not the day of payment. A difference of 2-5% per month seems trivial, but over a year it adds up to 200,000 ₽ on a flow of 50 tours. The AI agent recalculates all refunds at the Central Bank rate on the transaction date. 5. Non-refundable fares that became refundable The airline changed its schedule—a non-refundable ticket became eligible for a refund. But you didn't find out, and the client lost money. The AI agent monitors flight changes and suggests which tickets can be returned. --- ASI Biont — an AI agent for travel agents. It connects to your CRM, Aviasales, Travelpayouts, and email, analyzes all financial flows, and finds money leaks in a minute. Sign up at [asibiont.com](https://asibiont.com/) and get 1500 tokens to start—test it on your data for free.